These are the Return Policy that You have to agree with Using MACAN Digital Product ‘Website: https://macanfurniture.co’
At MACAN, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible to return the product for a refund or exchange. Please read this Return Policy carefully to understand our policies and procedures for returning products.
- Return eligibility
To be eligible for a return, the product must be in its original condition and packaging, and must not have been used or altered in any way. Some products may not be eligible for return due to their nature, such as perishable goods or customized products. Please contact our Customer Service team for more information on the return eligibility of a specific product.
- Return process
To initiate a return, please contact our Customer Service team through the contact information provided on our website. We will provide you with instructions on how to return the product and the address to which the product should be shipped.
We will process the refund within 7 business days of receiving the returned product. The refund will be credited to the original payment method used to place the order. Please note that original shipping charges are non-refundable, and you will be responsible for paying the return shipping costs.
If you would like to exchange a product for a different size, color, or style, please contact our Customer Service team to initiate the exchange process. We will do our best to accommodate your request, but please note that exchanges may not be possible due to limited availability or other factors.
- Damaged or defective products
If you receive a damaged or defective product, please contact our Customer Service team immediately. We will work with you to resolve the issue and determine the most appropriate course of action, which may include replacing the product or issuing a refund.
- Contact us
If you have any questions about our Return Policy or need assistance with returning a product, please contact our Customer Service team through the contact information provided on our website. We will do our best to assist you and resolve any issues that you may have.