1. Introduction

At MACAN, we strive to provide fast and reliable delivery of your orders. This Delivery Policy explains our policies and procedures for delivering products to you. Please read this policy carefully to understand our delivery process and the terms and conditions that apply to deliveries.

  1. Delivery options

We offer a variety of delivery options to meet your needs. These options may include standard delivery and expedited delivery, depending on your location and the availability of the products. The delivery options available to you will be presented at checkout, along with the corresponding delivery fees and estimated delivery times.

  1. Delivery fees

Delivery fees are based on the delivery option you choose and the weight and size of the products being shipped. The delivery fees will be calculated and displayed at checkout before you place your order.

  1. Estimated delivery times

The estimated delivery time for your order will depend on the delivery option you choose, the availability of the products, and your location. The estimated delivery time will be displayed at Product Page (Normally 3 Working Days), and you will also receive a notification with the estimated delivery date when your order is shipped. Please note that the estimated delivery time is only an estimate, and actual delivery times may vary due to factors beyond our control, such as weather, customs, or other delays.

  1. Tracking your order

You can track the status of your order by logging into your account and viewing the order details. You will also receive a notification with a tracking number when your order is shipped, which you can use to track the delivery of your order.

  1. Receiving your order

When you receive your order, please inspect the package carefully and make sure that all of the products are included and in good condition. If you notice any damage to the package or if any products are missing, please contact our Customer Service team immediately.

  1. Contact us

If you have any questions about our Delivery Policy or need assistance with your order, please contact our Customer Service team through the contact information provided on our website. We will do our best to assist you and resolve any issues that you may have.